Scalla Media

Effective Date: 15/02/2026
Last Updated: 15/02/2026

1. Introduction

Scalla Media (“we”, “our”, “us”) is committed to protecting your personal data and operating in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Irish data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Data Controller

Scalla Media is the data controller responsible for your personal data.

Email: [email protected]
Address: CRAOIBHIN, Currin, Termon, Co. Donegal, F92 TY09, Ireland

3. Information We Collect

a) Information You Provide

Name

Email address

Phone number

Business name

Website URL

Information submitted via contact, booking, onboarding, or trial forms

b) Account & Service Data

If you become a client:

Billing information

Integration details (CRM, messaging tools, etc.)

Business profile links (e.g., Google Business Profile)

Communications exchanged with us

c) Automatically Collected Data

When you use our website:

IP address

Browser type and version

Device type

Pages visited

Date and time of visit

Referral source

This data may be collected via cookies and tracking technologies, including Meta Pixel.

4. How We Use Your Data

We process personal data to:

Respond to enquiries

Provide and manage our services

Onboard and support clients

Process payments

Improve website functionality and performance

Measure marketing effectiveness

Comply with legal obligations

Our lawful bases under GDPR include:

Contract performance

Legitimate interests

Legal obligation

Consent (where required for marketing and tracking technologies)

5. Use of Go High Level (Data Processor)

We use Go High Level (HighLevel Inc.) as a data processor to manage:

CRM records

Form submissions

Marketing automation

Email and SMS communications

Client onboarding workflows

Go High Level processes personal data on our behalf under a Data Processing Agreement (DPA) in accordance with GDPR requirements.

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards such as Standard Contractual Clauses (SCCs) are relied upon.

6. Use of Meta Pixel

We use Meta Pixel (Meta Platforms Ireland Ltd.) on our website.

Meta Pixel may collect information such as:

Pages visited

Actions taken on the website

Device information

IP address

This data is used to:

Measure advertising performance

Improve marketing campaigns

Deliver relevant advertisements on Meta platforms (Facebook and Instagram)

Where required by law, we obtain consent before activating non-essential cookies and tracking technologies.

7. Cookies

We use cookies to:

Ensure website functionality

Analyse traffic

Improve user experience

Support advertising and marketing

You may manage cookie preferences through your browser settings or any cookie consent tool displayed on our website.

8. Data Sharing

We do not sell personal data.

We may share personal data with trusted service providers, including:

Go High Level (CRM and automation provider)

Payment processors

Hosting providers

Analytics providers

Meta Platforms (via Meta Pixel)

Professional advisers

All processors are required to process personal data securely and only on our instructions.

9. Data Retention

We retain personal data only as long as necessary to:

Provide services

Fulfil contractual obligations

Meet legal requirements

Resolve disputes

When no longer required, personal data is securely deleted or anonymised.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

Encrypted website connections (HTTPS)

Access controls

Restricted internal access

Secure third-party systems

No system can guarantee absolute security.

11. Your Rights Under GDPR

You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to processing

Request data portability

Withdraw consent (where processing is based on consent)

To exercise your rights, contact [email protected].

You also have the right to lodge a complaint with the Irish Data Protection Commission.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last Updated” date.

14. Contact

Scalla Media
Email: [email protected]
Address: CRAOIBHIN, Currin, Termon, Co. Donegal, F92 TY09, Ireland